FAQs

What's your returns policy?

We want you to be full of rainbows and joy with your order! But if you're not then pop your parcel back in the post to us and once we've received it we will refund you the cost of your purchase! Customers are responsible for the cost of returning items, unless your order was cancelled or the order was faulty or incorrect.

Can I amend my order?

No, once your order has been placed we cannot adjust your order on our system. However, you can cancel it and place a new one.

How much does shipping cost?

Standard Shipping to UK - £3.95 (2-3 working days, unless otherwise stated on product page)

Worldwide Shipping - £7.95

What forms of payment do you accept?

Payments can be made through Stripe or Paypal. No carrier pigeons though, too unreliable.

Why can't I add an item to my bag?

Sometimes changing your internet browser (Google Chrome, Safari, Firefox etc) can solve this problem. 

What is marbling? How will it affect my t shirt?

The method of marbling with paints can leave the area of clothing feeling a bit stiff, this goes away after a couple of hand washes. We've already lovingly hand washed them once for you so they are ready to wear when you get your hands on them! 

We do not have complete control over how the paints sit on the fabrics, which means no two garments look the same and it is possible for paints to bleed. Please take this into consideration when buying one of Acid's marbled items. 

How should I wash my handmade clothing?

Acid's marbled clothing is machine washable, however as we use paints, machine washing may cause colours to fade over time. For best results we advise hand washing.

Fill a sink with warm water and a little hand wash washing liquid. Put the garment into the water and swill it around, paying extra attention to any stains and underarm area. After a few minutes of washing, pick it up and squeeze the garment into a ball to get most of the water out. Although this is less effective than wringing the garment to get the water out, it is less damaging to the garment and the pattern. Empty the sink and refill it with clean water (no soap) and rinse the garment in the clean water, repeat if necessary. Once you're happy that there's no more soap in the clothes, squeeze it and hang to dry. Feel free to iron your clothing, this will not effect the pattern.